The player had claimed that he did not exceed the maximum bet zakres while the premia was active. However, the Complaints Team had found four bets that breached the casino’s terms in the player’s betting history. The casino had been asked jest to provide further information regarding these bets, but they had not responded. The player państwa asked jest to obtain the full history from the casino so that the situation could be further investigated. The player from Romania had used a deposit bonus at an internetowego casino, won a significant amount, and attempted a withdrawal.
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- The casino had required him jest to play slots jest to meet deposit wagering requirements, which he had found unfair.
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The player from Switzerland has requested a withdrawal less than two weeks prior jest to submitting this complaint. The player is likely paid but stopped responding owo the complaint. The player struggles owo withdraw his money as the hell spin request is keep getting rejected.
He reached out owo support but received no assistance and was frustrated with the situation. The complaint państwa resolved when the player confirmed that he had received his funds back. We marked the complaint as ‘resolved’ in our system and appreciated the player’s cooperation.
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- The player from Brazil has requested a withdrawal less than two weeks prior to submitting this complaint.
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